Effective Date: August 18, 2026
Last Updated: August 18, 2026
Aqua Service Solutions LLC, doing business as Aqua Pools (“Aqua Pools,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit a request for an estimate, contact us, use our services, or interact with our advertisements and lead forms on platforms such as Facebook and Instagram.
By using our website or providing your information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
* First and last name
* Email address
* Telephone number
* Property or service address
* City and ZIP code
* Information about your swimming pool, spa, equipment, or requested service
* Photos or videos you provide regarding your pool, equipment, or property
* Information submitted through estimate or contact forms
* Information submitted through Facebook, Instagram, or other advertising lead forms
* Communications you send to us by email, telephone, text message, social media, or other methods
* Other information you voluntarily provide when requesting information, an estimate, service, repair, installation, remodeling, or construction services
Our website may also automatically collect certain technical information, such as IP address, browser type, device information, pages visited, referring website, and general website usage information through cookies or similar technologies.
2. How We Use Your Information
We may use the information we collect to:
* Respond to inquiries and requests for information
* Prepare and provide estimates or proposals
* Schedule appointments, inspections, consultations, and services
* Provide swimming pool maintenance, repair, equipment installation, remodeling, construction, and related services
* Communicate with customers regarding existing or requested services
* Provide customer support
* Send appointment, service, estimate, invoice, or account-related communications
* Follow up on inquiries or estimates
* Improve our website, services, advertising, and customer experience
* Measure the effectiveness of our advertising campaigns
* Maintain business and customer records
* Protect our business, customers, website, and systems
* Comply with applicable legal, regulatory, accounting, and contractual requirements
3. Facebook, Instagram and Meta Lead Forms
Aqua Pools may advertise through Facebook, Instagram, and other services operated by Meta Platforms.
If you submit your information through a Facebook or Instagram lead form, the information you choose to provide may be transmitted to Aqua Pools so that we can respond to your inquiry, provide information about our services, prepare an estimate, or contact you regarding the service you requested.
Information collected through Meta platforms may also be subject to Meta’s own privacy policies and terms.
Submitting a lead form does not obligate you to purchase any service from Aqua Pools.
4. Text Messages and Telephone Communications
If you provide us with your telephone number, we may use it to contact you regarding your inquiry, estimate, appointment, service, project, or customer account.
Where applicable and with any consent required by law, we may also communicate with you by SMS/text message.
We do not sell or share mobile phone numbers or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.
Message and data rates may apply depending on your wireless carrier and service plan.
You may request that we stop sending promotional text messages at any time by replying STOP to a promotional message or by contacting us directly.
5. How We Share Information
Aqua Pools does not sell your personal information.
We may disclose information when reasonably necessary to operate our business or provide requested services, including to service providers that assist us with functions such as:
* Website hosting and administration
* Customer relationship management
* Email and communications
* Scheduling
* Payment processing and invoicing
* Accounting
* Advertising and analytics
* Information technology and security
* Contractors or service providers involved in completing a requested project or service
These providers may access personal information only as reasonably necessary to perform services on our behalf and subject to applicable agreements and legal requirements.
We may also disclose information if required by law, court order, governmental request, or when reasonably necessary to protect the rights, property, or safety of Aqua Pools, our customers, or others.
6. Cookies and Analytics
Our website may use cookies, pixels, analytics technologies, and similar tools to understand how visitors use our website, improve website performance, and measure advertising effectiveness.
These technologies may collect information such as your browser type, device, IP address, pages viewed, and interactions with our website.
Third-party services, including advertising and analytics providers, may use their own cookies or similar technologies according to their respective privacy policies.
You may be able to manage cookies through your browser settings.
7. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted electronically.
8. Data Retention
We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business and accounting records, resolve disputes, enforce agreements, and comply with applicable legal obligations.
When information is no longer reasonably necessary, we may delete or securely dispose of it in accordance with our business practices and applicable law.
9. Your Privacy Choices
You may contact Aqua Pools to request information about the personal information we maintain about you or to request that we correct or delete certain personal information, subject to applicable legal and business record-retention requirements.
You may also request that we stop using your information for promotional communications.
To submit a privacy request, contact us using the information provided below.
10. Third-Party Websites and Services
Our website may contain links to third-party websites, social media platforms, payment providers, manufacturers, or other external services.
Aqua Pools is not responsible for the privacy practices, security, or content of third-party websites or services. We encourage you to review their privacy policies before providing personal information.
11. Children’s Privacy
Our website and services are intended for adults seeking swimming pool and related property services.
We do not knowingly collect personal information from children under the age of 13. If we become aware that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.
12. Changes to This Privacy Policy
Aqua Pools may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or applicable requirements.
When changes are made, the revised policy will be posted on this page and the “Last Updated” date will be updated accordingly.
We encourage visitors to review this Privacy Policy periodically.
13. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact:
Aqua Service Solutions LLC
DBA Aqua Pools
Website: aquaservicefl.com
Email: info@aquaservicefl.com
Phone: (954) 305-9285
Florida, United States